Master Cancel Insurance is included on all bookings placed from the 1st December 2019. This removes the stress and worry from booking your holiday. You can cancel from 60 days upto 2 days before your check in date. Therefore if you cancel one day before checkin or on the day of check in then you will not be covered. So if you were due to arrive on the Friday, you would need to cancel by the Wednesday.
Everything you have paid, including the deposit, is refunded in full on the date your departure would have been.
If you cancel more than 60 days prior to your arrival, then you are not covered by MasterCancel and you would lose your deposit, in accordance with our Terms and Conditions. We would suggest therefore that you wait for the 60 day cancellation period to start before cancelling your booking.
MasterCancel insurance is included in your booking price and there is nothing extra to pay for this. So if you or a member of your party falls ill; your are unable to travel for whatever reason; work/holiday commitments change; circmunstances change or for whatever reason, you have no need to worry about cancelling.
If you decide to cancel - please notify us within the timescale, 60 days up to 2 days before you arrive, and we will do the rest for you.
5 Self Catering "5 Star" Luxury Lodges each with their own Hot Tub in Scotland, close to Edinburgh in the Scottish Borders offering you peace, tranquillity and a place to escape to in the heart of beautiful Scotland.